NET is number one say customers
Nottingham’s tram network is leading the way across the country for customer satisfaction, an independent passenger survey has revealed.
Nottingham’s tram network is leading the way across the country for customer satisfaction, an independent passenger survey has revealed.
Keolis UK has been shortlisted by the Department for Transport (DfT) to bid for the West Midlands rail franchise with its joint venture partner Go-Ahead.
Alistair Gordon, chief executive of Keolis UK appeared in the April 2016 issue of Transport Times, discussing how Network Rail’s Digital Railway project has the potential to unlock major capacity benefits in the UK.
A new report from think tank IPPR North – Connecting Lines – has said that the incoming mayors for newly devolved city-regions need to consider innovative new approaches to local taxation and the integration of transport services.
With the opening of Lines 2 and 3 in 2015, Nottingham’s tram network doubled in size with 28 new stations and over 17km of new track. The network expects to transport around 23 million passengers each year and Jo Bentley is responsible for ensuring they receive excellent customer service.
As Chief Operating Officer of GTR, Dyan Crowther leads the largest train operating company in the UK, created following the merger of Great Northern, Thameslink, Southern and Gatwick Express in July 2015. GTR is part of Govia – a partnership between Keolis and the Go-Ahead Group.
We spoke to Dyan to find out more about her role and get her thoughts on developments in the UK rail sector.
Keolis is a leading global passenger transport business, which delivers 650 million passenger journeys in the UK every year. Since 1996 we’ve operated some of the UK’s busiest rail franchises, delivering one in three rail journeys and employing over 14,000 people.
A joint venture partnership of public transport operator Keolis and infrastructure asset management specialist Amey has been shortlisted to tender for the operation and maintenance of Greater Manchester’s Metrolink tram network when the current franchise expires in July 2017.
London Midland has received a directly-awarded agreement involving a £13 million package of improvements that will see the TOC continue to run passenger rail services on the West Midlands franchise until October 2017.
A joint venture led by integrated transport operator Keolis has been shortlisted to bid for the East Coast Mainline franchise, as announced (today) by the Department for Transport.