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Communications excellence key to boosting customer satisfaction

This article first appeared in the August edition of Railway Strategies, Issue 144.

Communications excellence is key to boosting...

Investing in people is the key to passenger satisfaction

This article was originally published in the August 2017 issue of Tramways and Urban Transit Magazine.

Alistair Gordon, chief executive of Keolis UK – operator of Nottingham Express...

New operator just the ticket for Metrolink

Greater Manchester’s Metrolink tram system – the largest of its kind in the UK – has welcomed a new operator on-board to run the iconic network.

KeolisAmey Metrolink (KAM), a joint venture partnership of leading global public transport...

Keolis grows UK light rail passengers by 6.6 million

UK public transport operator Keolis grew passenger numbers across its light rail networks by 6.6 million in 2016/17, official figures have confirmed.

According to the latest data from the Department for Transport (DfT), passenger journeys...

Keolis on the shortlist for Southeastern

22 June 2017

Passenger transport operator Keolis UK has been shortlisted by the Department for Transport (DfT) to rebid for the Southeastern rail franchise with its joint venture partner Go-Ahead.

The partners’ long-term joint...

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